--- title: Privacy Settings description: The Vensa Portal offers several levels of security to protect your data and privacy --- [Skip to content](https://helpme.vensa.com/privacy#main-content) ![](https://helpme.vensa.com/hs-fs/hubfs/Logos/vensa-logo-blue_720.png?width=100&height=75&name=vensa-logo-blue_720.png) - [Signup](https://helpme.vensa.com/sign-up-to-vensa-portal) - [Patient Guides](https://helpme.vensa.com/help-for-patients) - [Care Circle](https://helpme.vensa.com/carecircle) - [Lab Results](https://helpme.vensa.com/labtest_results) - [FAQ](https://helpme.vensa.com/faq_for_patients) Open main navigation Close main navigation - [Signup](https://helpme.vensa.com/sign-up-to-vensa-portal) - [Patient Guides](https://helpme.vensa.com/help-for-patients) - [Care Circle](https://helpme.vensa.com/carecircle) - [Lab Results](https://helpme.vensa.com/labtest_results) - [FAQ](https://helpme.vensa.com/faq_for_patients) - [Login to Patient Portal](https://login.vensa.com/home) [Login to Patient Portal](https://login.vensa.com/home) What can we help you find? - There are no suggestions because the search field is empty. 1. [Welcome to our knowledge base](https://helpme.vensa.com/?hsLang=en) 2. [Help for Patients](https://helpme.vensa.com/help-for-patients?hsLang=en) 3. [Portal Security & Privacy](https://helpme.vensa.com/help-for-patients?hsLang=en#portal-security-privacy) # Privacy Settings ## Learn more about your privacy controls **Privacy Settings** Once your Vensa account is fully verified and connected to your medical record, you will have access to a new set of settings. Patients may change these settings at any time. Log in to your Portal account on [login.vensa.com](http://login.vensa.com) and press the **menu** (three bars at the top left of the screen). Head to SETTINGS \> PRIVACY \> YOUR MEDICAL CENTRE and you'll see your privacy settings. ![](https://helpme.vensa.com/hs-fs/hubfs/image-png-Feb-13-2026-03-49-41-4252-AM.png?width=331&height=530&name=image-png-Feb-13-2026-03-49-41-4252-AM.png) You will need to decide what your Portal will do with your medical data. You can choose to access all of your medical data or limit access on your Vensa Portal, using the toggles on the right. ❕ If you toggle off (red) any of the above, you will **not be able to see this  information** on your Vensa Health Record section. **Storage Consent** You can also choose to securely store information. If you enable storage, information retrieved with your consent may be securely kept within the portal so you can view it again later in your 'Health Record' and 'Lab Results' menu. If you turn storage off, or remove access to a category, the portal will begin removing that stored information from your account. The storage consent in your privacy settings only affect what you choose to view on your Health Record & Lab Results menu. Some limited records of actions you take in the portal (such as booking an appointment or requesting a prescription) are kept to support safe clinical care and administration.   Looking for our privacy policy? [Click here](https://vensa.com/consumer/privacy-policy) Still curious? Click on the topics below to learn more  - [How do I request a repeat prescription?](https://helpme.vensa.com/knowledge/repeat-prescriptions?hsLang=en) - [How do I book an appointment online?](https://helpme.vensa.com/knowledge/how-do-i-book-an-appointment-to-see-my-doctor?hsLang=en) - [What is my care Circle and how do I use it?](https://helpme.vensa.com/knowledge/what-is-care-circle-and-how-do-i-use-it?hsLang=en) - [How do I sign up to Vensa and verify my account?](https://helpme.vensa.com/knowledge/sign-up-to-vensa-portal?hsLang=en) - [Something not working as it should? Read our FAQ & Troubleshooting site](https://helpme.vensa.com/knowledge/troubleshoot?hsLang=en) - [Help for Patients](https://helpme.vensa.com/help-for-patients?hsLang=en#main-content) - [Sign-Up & Verification](https://helpme.vensa.com/help-for-patients?hsLang=en#sign-up-verification) - [FAQ & Troubleshooting](https://helpme.vensa.com/help-for-patients?hsLang=en#faq-troubleshooting) - [Online Appointment Bookings](https://helpme.vensa.com/help-for-patients?hsLang=en#online-appointment-bookings) - [Repeat Prescriptions](https://helpme.vensa.com/help-for-patients?hsLang=en#repeat-prescriptions) - [Supporting whānau in your Care Circle](https://helpme.vensa.com/help-for-patients?hsLang=en#supporting-wh%C4%81nau-in-your-care-circle) - [Health Record & Lab Results](https://helpme.vensa.com/help-for-patients?hsLang=en#health-record-lab-results) - [Online Payments](https://helpme.vensa.com/help-for-patients?hsLang=en#online-payments) - [Secure Messaging](https://helpme.vensa.com/help-for-patients?hsLang=en#secure-messaging) - [Portal Security & Privacy](https://helpme.vensa.com/help-for-patients?hsLang=en#portal-security-privacy) - [Help for Practices](https://helpme.vensa.com/help-for-practices?hsLang=en#main-content) - [Patient Portal](https://helpme.vensa.com/help-for-practices?hsLang=en#patient-portal) - [VensaPay Accounts Campaigns](https://helpme.vensa.com/help-for-practices?hsLang=en#vensapay-accounts-campaigns) - [TXT2Remind for Evolution](https://helpme.vensa.com/help-for-practices?hsLang=en#txt2remind-for-evolution) - [Public Health Outreach - Screenings, Vaccinations and Immunisations](https://helpme.vensa.com/help-for-practices?hsLang=en#public-health-outreach-screenings-vaccinations-and-immunisations) [![Chill listening crop-3](https://helpme.vensa.com/hs-fs/hubfs/vensa-logo-blue_720-1.png?width=79&height=29&name=vensa-logo-blue_720-1.png "Chill listening crop-3")](http://vensa.com) [Patient Portal Login](https://login.vensa.com/home) [Privacy Policy](https://vensa.com/consumer/privacy-policy) [mailto:support@vensa.com](mailto:support@vensa.com) Copyright © 2026, Vensa Health Ltd