Help for Patients

Explore how to sign up to the Vensa portal and get to know the functionality

FAQ & Troubleshooting

• FAQ & Troubleshoot for Portal Users

Sign-Up & Verification

• Patient Sign-Up to Vensa Portal
• What is the Vensa Patient Portal
• Add Shortcut to Portal on Home Screen

Portal Security & Privacy

• Portal Security and Privacy Settings

Online Appointment Bookings

• How to book/cancel appointments online

Repeat Prescriptions

• How do I request a repeat prescription?

Supporting whānau in your Care Circle

• Shared medical records on Care Circle

Health Record & Lab Results

• Laboratory & Blood Results

Online Payments

• Paying invoices on Vensa

Secure Messaging

• Sending and receiving secure messages