Receiving Messages from Your Clinic via Whatsapp and SMS

Your clinic may send appointment reminders and other important updates to you via WhatsApp. If you don’t use WhatsApp, messages will be sent via SMS.

Benefits of WhatsApp messages:

• Secure and private: Messages are end-to-end encrypted, so only you can read them.

• Reliable delivery: Messages are less likely to be missed compared with SMS, which can sometimes be filtered or hidden from view.

• Replies: Replies on Whatsapp are free of charge. Please note you should only reply to your clinic's messages if your medical centre has encouraged you to do so.

No action is required fro your side — messages will automatically be sent through the best available channel for you.