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Change Name or Contact Details on Vensa


Updating your legal name or email address on Vensa

  1. Get in touch with your medical centre as they need to update your patient file first.
  2. Send an email to support@vensa.com with your previous name/email and the new one so we can match this up. Ensure you are sending this email from the email account you are registered with on Vensa.


Changing your mobile number on Vensa

Patient changing mobile number

 

 

 

 

 

 

 

 

 

  1. Log in to your Vensa.com account and head to the "settings" section. Choose the "Security" menu and click on your current number. After you changed you number, a code will be sent to your mobile. Once you enter the code on your portal, the new number is verified.
  2. Please also consider letting your medical centre know your new number so they can get in touch with you when needed.